We received a ton of feedback after a recent post we did on customer service so it has been our goal to start a regular series on the
good, the bad, and the ugly of customer relations in our daily lives. Our number one goal is not to bash any person or business, but to get people to understand what they’re doing correctly…and what they are doing incorrectly.
So let’s begin this journey by asking you what you look for in a customer service experience. What’s the one thing that turns you ON to a business and what’s the main thing that turns you OFF to a business? It could be a winery, a restaurant, or some other hospitality related business…we’re curious! We hope to have this lead to numerous other ideas/ topics we can write about here…so let us know and let’s keep business names out of this for now. Cheers!
Wine Marketing: We’ve Got Something On Our Minds (hootnannieblog.com)
Do Your Wine Marketin Tactics Stink (hootnannieblog.com)