I will preface this post with: I am not trying to solicit anything or anyone, I'm not that kind of person. I thought this would be the best way to simply get the word out rather than trying to email and all that good stuff. Next week my posts will go back to the normal in depth … [Read more...]
Customer Service: No dude, you don’t get it!
Quick story: my wife and I were in the downtown area of where we live around noon on a Sunday eating lunch, having a couple beers, and working on our laptops. This group of four guys (and a baby in a stroller) were sitting nearby and one guy in the group was quite loud, and in my … [Read more...]
The Business Gutter
After checking out this article (9 Questions: Tony Hsieh, Zappos http://t.co/IUxQld1 ) I was reminded of many things. First thing was just how much I like Tonys thoughts on customer service as well as the dynamic in the work place. He puts the importance back into people, not … [Read more...]
Who Needs A Guru?
It amazes me that so many people are looking for a “magic formula” shortcut that they think will help them lose more weight, sell more widgets, get more followers, or attain more blog readers in a quicker period of time. What happened to persistence, hard work, consistency, and … [Read more...]
Capitalism & Accountability
I’m a huge fan of capitalism, I think it’s more than fair that we live in a system in which you can win or lose based on your ability to innovate and create a customer base. If you are unable to do these things than you need to get a job working for someone else versus attempting … [Read more...]
Shut Up and Create
"I must create a system or be enslaved by another man’s; I will not reason and compare: my business is to create." – William Blake I use to be very intrigued by the first part of the above quote…”I must create a system or be enslaved by another man’s”. It always struck me as … [Read more...]
Endless Chatter On Leadership
There is so much talk about what leadership is, and I’m sure I’ve blogged on it before but hold on to your pants because we’re talking about it again. It is not possible to define, definitively, what a good leader is made up of, but we can put a bunch of pretty adjectives … [Read more...]
Social Media in Business: Too Complicated?
The talk online (offline too) is constant about how businesses should and should not use social media, and when I say constant I bet you there have been literally a million plus blog articles dedicated to the topic as well as endless chats, forums, ebooks, and so on. My personal … [Read more...]
Taking My Own Damn Advice!
Yesterday I posted about being able to ask for help to get where you want to go, well, truth is I’m horrible at it and another truth is I was going to write about this today anyways…so it’s funny that it came up on Twitter. Brandie ( @lttlewys ) and I were chatting, she asked how … [Read more...]
Leadership: simply defined, hard to be
I always see people discussing what it takes to BE a good leader, but that is often followed with debate, over-analysis, and argument about the adjectives you need to be in order to be a GOOD leader. Can leadership be taught? Are you born with it? Blah blah blah!!! Leadership … [Read more...]