{"id":4722,"date":"2015-03-12T14:30:37","date_gmt":"2015-03-12T21:30:37","guid":{"rendered":"http:\/\/www.hootnannieblog.com\/?p=4722"},"modified":"2015-03-12T14:30:37","modified_gmt":"2015-03-12T21:30:37","slug":"tasting-room-etiquette","status":"publish","type":"post","link":"https:\/\/www.threeadventure.com\/hootnannie\/2015\/03\/12\/tasting-room-etiquette\/","title":{"rendered":"Tasting Room Etiquette"},"content":{"rendered":"

We were recently driving in the car and had the radio on. It was tuned in to 92.5 The Krush<\/a> here in San Luis Obispo County and it happened to be while David Wilson of Grape Encounters Radio<\/a> was on. We were catching the last segment in which he was chatting with Sara Schneider (Wine Editor Sunset Magazine) about tasting room do\u2019s and don\u2019ts for the consumer.<\/p>\n

Now, as you know if you have followed us at all, you know customer service is a huge deal to me. It\u2019s more important than the product or service you are offering. However, what is not discussed often enough is the expectations of the consumer that comes into the tasting room. The consumer can go on Yelp or Facebook and bash a business but a business can\u2019t go on Yelp or Facebook and bash the jackass consumer.<\/p>\n

All that said, I went on to our Hoot n Annie Facebook page<\/a> and said:<\/p>\n

\u201cNeed your help: I may not use all of the suggestions but I am working on a blog post on tasting room etiquette. Give me 1 or 2 of your best tasting room etiquette tips. Thank you in advance!\u201d<\/p>\n

This rather unassuming statement received 17 Likes (not a big number) but did receive 75 comments (which include my responses to people) and had a Facebook Reach of 1,510 (which doesn\u2019t mean crap). The comments were interesting though.<\/p>\n

It seems the top 3 tasting room do’s or don’ts were<\/a>:<\/p>\n

No perfume or cologne<\/p>\n

It\u2019s wine TASTING not Happy Hour<\/p>\n

Don\u2019t hog the bar, make room for other people that are tasting<\/p>\n

Now, I did not go through and count how often each was brought up but these seemed to me to be the most mentioned. Some other good ones were:<\/p>\n

No lipstick ladies<\/p>\n

Don\u2019t bring children (I have failed at this one)<\/p>\n

Don\u2019t rinse out your glass each and every tasting, especially with water<\/p>\n

Tasting crackers are for clearing your palate not for lunch<\/p>\n

Set your glass down to receive your next pour (apparently some people move their glass during the pour and not only is that rude but it makes a mess)<\/p>\n

If you like what you tasted buy a bottle or two (or a case)<\/p>\n

As you can see it was a pretty good conversation and I think it\u2019s a topic worth visiting from time to time. At the end of the day, the consumer needs to remember that even though a winery is a business they really need to treat it more like someone\u2019s home. Be respectful, be kind, and if you struggle to do these basics stay home.<\/p>\n

I don\u2019t want this article to be about customer service so we will wait for another time for that. I wanted to focus on consumer behavior because, well, it\u2019s simply not discussed enough in my opinion. We will cover tasting etiquette at wine tasting events at some point too. Many of the same rules apply but there are definitely some additions.<\/p>\n

Cheers\u2026and be kind!<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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