{"id":7718,"date":"2020-04-05T12:05:17","date_gmt":"2020-04-05T19:05:17","guid":{"rendered":"https:\/\/www.threeadventure.com\/hootnannie\/?p=7718"},"modified":"2020-04-09T16:35:45","modified_gmt":"2020-04-09T23:35:45","slug":"qa-with-maggie-cameron-from-the-hatch-rotisserie-bar","status":"publish","type":"post","link":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/","title":{"rendered":"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19"},"content":{"rendered":"
\n
\n
We recently did a brief Q&A with Brian Terrizzi<\/a>, owner of ETTO and Giornata Wines, dedicated to local businesses and the issue of COVID-19. I wanted to get some insight on what small, local businesses are doing to try and pivot their biz plans during this crisis. This health crisis quickly became an economic crisis. So, we figured we’d do this Q&A with as many local hospitality related business owners as we can in order to shed some light. Next up is Maggie from The Hatch Rotisserie and Bar.<\/a><\/div>\n

<\/p>\n

Matt: We are living in some crazy times with this coronavirus\/ COVID-19 thing. How are you hanging in there personally?<\/span><\/strong><\/p>\n

Maggie: This is a stressful situation for many people and the first week or so was pretty rough. The loss of childcare coupled with having to make daily <\/span>modifications<\/span> to our business model to reflect <\/span>the constant changes in statewide and federal guidelines was brutal. Each day Eric (my husband\/business partner) and I would talk about how to best pivot, while keeping our kids (2 & 4) occupied at home. I feel more at ease now that we\u2019re in a holding pattern. <\/span><\/p>\n

Matt: How ha<\/span>s<\/span> your businesses been hit by these recent issues?<\/span><\/strong><\/p>\n

Maggie: Just over two weeks ago we pivoted to a takeout-only model and in our first week as a to-go concept we saw an 80% decrease in sales. <\/span>When the dining room closed we had to essentially lay off 90% of our staff. <\/span> <\/p>\n

Matt: What are you doing to try and mitigate the impact?<\/span><\/strong><\/p>\n

Maggie: We\u2019ve embraced takeout! What was once sort of annoying (perspectives shift in times of crisis, no?) is now our lifeblood. <\/span>Our ability to sell <\/span>liquor<\/span> to go (as ABC regulations loosened in response to the crisis) for sure bolstered our business<\/span> and let us pivot to a \u201cComfort Food & Cocktails\u201d concept which feels right for us. We\u2019re staying open every day from 4-8PM because we feel like even though some nights are slow, it\u2019s easier for people to remember when you\u2019re open if you keep consistent hours. We\u2019re running with minimal staff but the team members still working are some of our most recognizable faces (shoutout to JP) so that when people come to pick up their food, they see a friendly face. I think that helps because after all, we\u2019re still in the hospitality business.<\/span><\/p>\n

Matt: Are you providing any deals, specials, or other services during this time?<\/span><\/strong><\/p>\n

Maggie: We added online ordering so that people can place dinner orders at any time of day and not wait to get someone on the phone. Curbside delivery is sort of the norm around here<\/span> and we\u2019re offering that as well so that customers don\u2019t have to actually come into the restaurant. Today we\u2019ve been dreaming and scheming about an awesome Easter dinner package for families \u2013 more info to come soon!<\/span><\/p>\n

Matt: Do you have a message to your regular customers or to customers in general?<\/span><\/strong><\/p>\n

Maggie: YES. We set out to be a local\u2019s joint and by the number of repeat faces we see on any given night I\u2019d say we hit that mark. What I never expected <\/span>in a tourist town <\/span>is that our business would be 100% reliant on our locals\u2019 support. The fact that we can keep opening our doors every day during this crisis is completely due to the support we\u2019ve received from Paso Robles, and <\/span>for that <\/span>we literally could not be more thankful. <\/span><\/p>\n

I\u2019d like to add in a note about our team. Other businesses say this but we absolutely have the best team on the planet. The grace with which everyone dealt with the blow of suddenly not being able to work was admirable. I get daily messages from various people on staff who reach out just to check in and see how The Hatch is doing and how Eric and I are faring. We cannot wait to get every single one of them back in here when this thing is over.<\/span><\/p>\n

Matt: Any advice to other small business owners<\/span>?<\/span><\/strong><\/p>\n

Maggie: This is the time to figure out what you\u2019re really good at and stick with it, paring down all the <\/span>other noise<\/span>. Listen to your local customers. Embrace technology <\/span>to streamline your operations, to make ordering from your business more user-friendly, and to speak (virtually) to your customers.<\/span><\/p>\n<\/div>\n<\/div>\n

Matt: Anything else you want to bring up and discuss?<\/strong><\/p>\n

\n
\n

Maggie: Feeding SLO <\/span>Frontliners<\/span>! <\/span><\/p>\n

After listening to feedback from our regulars about their desire to help our restaurant AND show support for local medical workers, we kicked off a crowd-sourced fundraiser in partnership with our friends at Novo Restaurant<\/a> in SLO.<\/span><\/p>\n

Donations to the fund are paid to restaurants who then cook and deliver meals to various healthcare centers, hospitals, and groups of first responders in SLO County. Participating restaurants agree to buy products from local farmers\/ranchers\/bakers\/makers so this is a win\/win\/win scenario. Restaurants are bolstered with sales, growers are supported, and most importantly we get to show love to our SLO County medical staff the best way we know how \u2013 through food!<\/span><\/p>\n

We\u2019re lucky here on the Central Coast. This isn\u2019t New York or anywhere else where the COVID-19 crisis is at fever pitch. The healthcare administrators <\/span>who<\/span> we\u2019ve spoken to are calling this \u201cthe calm before the storm\u201d\u2026 and we\u2019re all hoping there\u2019s no storm. But our medical facilities are preparing for the worst which means that if you\u2019re a healthcare professional <\/span>right now, tensions are high. Likely you\u2019re dealing with the same issues that we\u2019re all faced with \u2013 child care, elder care, long lines at the grocery store \u2013 but when you go to work, you have the added likelihood of being exposed to this terrible virus. I think we\u2019re all in agreement that although our SLO County hospitals aren\u2019t teeming with infected patients we still want to give a giant shout of thanks, and a momentary morale-boost in the form of a delicious meal, to those on the front lines.<\/span><\/p>\n

Donate and get the scoop here<\/a>.<\/span><\/p>\n

Questions on how to get involved<\/a>.<\/span><\/p>\n

IG: @<\/span>feedingslofrontliners<\/span> <\/span><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

We recently did a brief Q&A with Brian Terrizzi, owner of ETTO and Giornata Wines, dedicated to local businesses and the issue of COVID-19. I…<\/p>\n","protected":false},"author":4,"featured_media":7721,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","ngg_post_thumbnail":0,"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","filesize_raw":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-7718","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-uncategorized","8":"entry"},"yoast_head":"\nQ&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19 - Hoot n Annie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19 - Hoot n Annie\" \/>\n<meta property=\"og:description\" content=\"We recently did a brief Q&A with Brian Terrizzi, owner of ETTO and Giornata Wines, dedicated to local businesses and the issue of COVID-19. I…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/\" \/>\n<meta property=\"og:site_name\" content=\"Hoot n Annie\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-05T19:05:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-09T23:35:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"957\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"matt\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"matt\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/\",\"url\":\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/\",\"name\":\"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19 - Hoot n Annie\",\"isPartOf\":{\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg\",\"datePublished\":\"2020-04-05T19:05:17+00:00\",\"dateModified\":\"2020-04-09T23:35:45+00:00\",\"author\":{\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/#\/schema\/person\/9fe5ec2ec55adc76c4a747e7f74d5667\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#primaryimage\",\"url\":\"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg\",\"contentUrl\":\"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg\",\"width\":960,\"height\":957},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.threeadventure.com\/hootnannie\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/#website\",\"url\":\"https:\/\/www.threeadventure.com\/hootnannie\/\",\"name\":\"Hoot n Annie\",\"description\":\"Drinking Wine for the People\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.threeadventure.com\/hootnannie\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/#\/schema\/person\/9fe5ec2ec55adc76c4a747e7f74d5667\",\"name\":\"matt\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.threeadventure.com\/hootnannie\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c1d30c709a5223ca94064a73ecf66139b12093cfd200f3a584d6dce076301c5a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c1d30c709a5223ca94064a73ecf66139b12093cfd200f3a584d6dce076301c5a?s=96&d=mm&r=g\",\"caption\":\"matt\"},\"url\":\"https:\/\/www.threeadventure.com\/hootnannie\/author\/matt\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19 - Hoot n Annie","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/","og_locale":"en_US","og_type":"article","og_title":"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19 - Hoot n Annie","og_description":"We recently did a brief Q&A with Brian Terrizzi, owner of ETTO and Giornata Wines, dedicated to local businesses and the issue of COVID-19. I…","og_url":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/","og_site_name":"Hoot n Annie","article_published_time":"2020-04-05T19:05:17+00:00","article_modified_time":"2020-04-09T23:35:45+00:00","og_image":[{"width":960,"height":957,"url":"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg","type":"image\/jpeg"}],"author":"matt","twitter_card":"summary_large_image","twitter_misc":{"Written by":"matt","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/","url":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/","name":"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19 - Hoot n Annie","isPartOf":{"@id":"https:\/\/www.threeadventure.com\/hootnannie\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#primaryimage"},"image":{"@id":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#primaryimage"},"thumbnailUrl":"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg","datePublished":"2020-04-05T19:05:17+00:00","dateModified":"2020-04-09T23:35:45+00:00","author":{"@id":"https:\/\/www.threeadventure.com\/hootnannie\/#\/schema\/person\/9fe5ec2ec55adc76c4a747e7f74d5667"},"breadcrumb":{"@id":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#primaryimage","url":"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg","contentUrl":"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg","width":960,"height":957},{"@type":"BreadcrumbList","@id":"https:\/\/www.threeadventure.com\/hootnannie\/2020\/04\/05\/qa-with-maggie-cameron-from-the-hatch-rotisserie-bar\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.threeadventure.com\/hootnannie\/"},{"@type":"ListItem","position":2,"name":"Q&A with Maggie Cameron from The Hatch Rotisserie & Bar: COVID-19"}]},{"@type":"WebSite","@id":"https:\/\/www.threeadventure.com\/hootnannie\/#website","url":"https:\/\/www.threeadventure.com\/hootnannie\/","name":"Hoot n Annie","description":"Drinking Wine for the People","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.threeadventure.com\/hootnannie\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.threeadventure.com\/hootnannie\/#\/schema\/person\/9fe5ec2ec55adc76c4a747e7f74d5667","name":"matt","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.threeadventure.com\/hootnannie\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c1d30c709a5223ca94064a73ecf66139b12093cfd200f3a584d6dce076301c5a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c1d30c709a5223ca94064a73ecf66139b12093cfd200f3a584d6dce076301c5a?s=96&d=mm&r=g","caption":"matt"},"url":"https:\/\/www.threeadventure.com\/hootnannie\/author\/matt\/"}]}},"jetpack_featured_media_url":"https:\/\/www.threeadventure.com\/hootnannie\/wp-content\/uploads\/sites\/3\/2020\/04\/90633012_2484492321862424_3359981825085669376_o.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/posts\/7718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/comments?post=7718"}],"version-history":[{"count":4,"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/posts\/7718\/revisions"}],"predecessor-version":[{"id":7731,"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/posts\/7718\/revisions\/7731"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/media\/7721"}],"wp:attachment":[{"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/media?parent=7718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/categories?post=7718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.threeadventure.com\/hootnannie\/wp-json\/wp\/v2\/tags?post=7718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}