We can sit here and tell people that we’ve been so busy we couldn’t get back to them but I call bullshit. I’m guilty of this too, some of the more accurate explanations of why we don’t respond are: 1) we’re afraid to say no to someone 2) we’re unsure of what to say 3) we forgot … [Read more...]
Customer Service: No dude, you don’t get it!
Quick story: my wife and I were in the downtown area of where we live around noon on a Sunday eating lunch, having a couple beers, and working on our laptops. This group of four guys (and a baby in a stroller) were sitting nearby and one guy in the group was quite loud, and in my … [Read more...]
All I Can Do IS All I Can Do
Do you ever go through those times where you feel like you don’t have time to catch your breath? I’m sure you do, seems fairly common nowadays. I’ve been feeling that way lately because I’m trying to split my time between two careers that are quite different and demand a lot of … [Read more...]
The Business Gutter
After checking out this article (9 Questions: Tony Hsieh, Zappos http://t.co/IUxQld1 ) I was reminded of many things. First thing was just how much I like Tonys thoughts on customer service as well as the dynamic in the work place. He puts the importance back into people, not … [Read more...]
Who Needs A Guru?
It amazes me that so many people are looking for a “magic formula” shortcut that they think will help them lose more weight, sell more widgets, get more followers, or attain more blog readers in a quicker period of time. What happened to persistence, hard work, consistency, and … [Read more...]
You’re Only Cheating Yourself
Business (and life in general) is simple people, stop manipulating and start building relationships. When you shift from attempting to cheat or trick people, and start caring about people your business will improve. When you start viewing every situation as an opportunity to … [Read more...]
Are you simply filling a space in time?
If so, that sucks for you, and for those of us that actually want to accomplish shit! This can apply to any position you have in the business or personal world, but I am going to use the example of Mayor to explain my message. Let’s take Mayor Joe Blow (clever made up name I … [Read more...]
Stop Ringing My Social Media Doorbell
If people approach you on social media sites about promoting their blog, service, or product do you do it? Or…do you only promote, share, and retweet those things that are worthy in YOUR opinion? And if you are selective…how do you tell someone no? Tough question, and I’m not … [Read more...]
It Takes A Community To Make A Community
I think in many senses business and politics are incestuous and intertwined, for better or worse, but the aspect I have been thinking specifically about recently is how politics hinders business/ growth in my community. My opinions come from observing what is happening in our … [Read more...]
Let’s Simple It Down A Bit Folks
I have been told several times lately that I over simplify things…WTF? Is that a bad thing? One thing I love about this is that they are saying I over simplify, not that I am wrong. The second thing is that it could potentially mean that the people telling me I am over … [Read more...]
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